PORA, Akram; HIDAYANTI, Ida; HAJI, Sulfi Abdul. Pengaruh Service Innovation Dan Service Quality Terhadap Costumer Satisfaction (Studi Kasus Pada Balai Pelatihan Vokasi Dan Produktivitas Ternate). Eqien - Jurnal Ekonomi dan Bisnis, [S. l.], v. 11, n. 03, p. 148–156, 2022. DOI: 10.34308/eqien.v11i03.1146. Disponível em: http://stiemuttaqien.ac.id/ojs/index.php/OJS/article/view/1146. Acesso em: 24 dec. 2025.