DHARMA, Randy Rachmadiary; BASTAMAN, Aam. THE INFLUENCE OF SERVICE QUALITY, PROMOTION AND CUSTOMER VALUE TOWARDS CUSTOMER SATISFACTION AND ITS EFFECT ON CUSTOMER LOYALTY IN TOURISM INDUSTRY PRIOR TO COVID-19 PANDEMIC. Eqien - Jurnal Ekonomi dan Bisnis, [S. l.], v. 11, n. 1, p. 589 – 598, 2022. DOI: 10.34308/eqien.v11i1.748. Disponível em: https://stiemuttaqien.ac.id/ojs/index.php/OJS/article/view/748. Acesso em: 31 aug. 2025.